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###Welcome to interview simulator
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####In this interview you'll be talking to Mary from Cool Ski Resorts.
Select a question below to ask her and start the conversation:(set:$prevQ="hello")
(color: #5abaed)[Thank you for meeting me today, how are you doing?]<SG|
(click: ?SG)[(set: $mistake to (array:""))(set: $question to (array:"Thank you for meeting me today, how are you doing?"))(goto: "SG") ]
(color: #5abaed)[Hi, how are you doing?]<SM|
(click: ?SM)[(set: $mistake to (array:"No rapport with the customer."))(set: $question to (array:"Hi, how are you doing?"))(goto: "SM") ]
(color: #5abaed)[Hi, let's get started with the meeting.]<SB|
(click: ?SB)[(set: $mistake to (array:"No rapport with the customer."))(set: $question to (array:"Hi, let's get started with the meeting."))(goto: "SB") ]You asked: (color:red)[//(print:$question's 1st)//]
The customer responds:(color: blue)[//"I'm doing well thank you for asking!"//][(set: $resp to (array:"I'm doing well thank you for asking!"))]
What is your response to the customer:
(color: #5abaed)[In this meeting, I’d like to ask you a few questions about your company.]<SGB|
(click: ?SGB)[(set: $mistake to $mistake + (array:"No rapport with the customer."))(set: $question to $question + (array:"In this meeting, I’d like to ask you a few questions about your company"))(set: $prevQ ="In this meeting, I’d like to ask you a few questions about your company")(goto: "SGB") ]
(color: #5abaed)[I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?]<SGM|
(click: ?SGM)[(set: $mistake to $mistake + (array:"No rapport with customer."))(set: $question to $question + (array:"I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?"))(set: $prevQ ="I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?"))(goto: "SGM")]
(color: #5abaed)[I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?]<SGG|
(click: ?SGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?"))(set: $prevQ ="I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?")(goto: "SGG") ]You asked: (color:red)[//(print:$question's 1st)//]
The customer responds:(color: blue)[//"I'm doing well thank you for asking!"//][(set: $resp to (array:"I'm doing well thank you for asking!"))]
What is your response to the customer:
(color: #5abaed)[I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?]<SGM|
(click: ?SGM)[(set: $mistake to $mistake + (array:"No rapport with customer."))(set: $question to $question + (array:"I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?"))(set: $prevQ ="I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?")(goto: "SGM")]
(color: #5abaed)[In this meeting, I’d like to ask you a few questions about your company.]<SGB|
(click: ?SGB)[(set: $mistake to $mistake + (array:"No rapport with the customer."))(set: $question to $question + (array:"In this meeting, I’d like to ask you a few questions about your company."))(set:$prevQ ="In this meeting, I’d like to ask you a few questions about your company.")(goto: "SGB") ]
(color: #5abaed)[I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?]<SGG|
(click: ?SGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?"))(set:$prevQ ="I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?")(goto: "SGG")]You asked: (color:red)[//(print:$question's 1st)//]
The customer responds:(color: blue)[//"Sure! Go ahead."//][(set: $resp to (array:"Sure! Go ahead."))]
What is your response to the customer:
(color: #5abaed)[In this meeting I’d like to ask you a few questions about your company.]<SGB|
(click: ?SGB)[(set: $mistake to $mistake + (array:"No rapport with the customer."))(set: $question to $question + (array:"In this meeting I’d like to ask you a few questions about your company"))(set: $prevQ ="In this meeting I’d like to ask you a few questions about your company")(goto: "SGB") ]
(color: #5abaed)[I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?]<SGM|
(click: ?SGM)[(set: $mistake to $mistake + (array:"No rapport with customer."))(set: $question to $question + (array:"I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?"))(set: $prevQ ="I want to ask you some questions about this project, that you want us to work on, can you tell me a little bit about yourself?")(goto: "SGM")]
(color: #5abaed)[I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?]<SGG|
(click: ?SGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?"))(set: $prevQ ="I’m the requirements analyst of our company and I’d like to ask you some questions about your business so that we can build a product that suits your business needs. First, can you tell me about you and your functions in the company?")(goto: "SGG") ]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"So I’m the owner of the cool ski resorts, we have three resorts in the state of Colorado, and I want to improve the operations of my company."//][(set: $resp to $resp + (array:"So I’m the owner of the cool ski resorts, we have three resorts in the state of Colorado, and I want to improve the operations of my company."))]
What is your response to the customer:
(color: #5abaed)[That's pretty impresive! We can certainly help you with improving your business. I've separated this meeting into two parts, the website and the centralized database. I understand that you currently have a static website, can you tell me what is current process for handling reservations?]<SGGG|
(click: ?SGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"That's pretty impresive! We can certainly help you with improving your business. I've separated this meeting into two parts, the website and the centralized database. I understand that you currently have a static website, can you tell me what is current process for handling reservations?"))(set: $prevQ ="That's pretty impresive! We can certainly help you with improving your business. I've separated this meeting into two parts, the website and the centralized database. I understand that you currently have a static website, can you tell me what is current process for handling reservations?")(goto: "SGGG")]
(color: #5abaed)[Okay. So now, I’d like to ask you a few questions about your company. If that's okay with you?]<SGB|
(click: ?SGB)[(set: $mistake to $mistake + (array:"[Lack of] planning for interview."))(set: $question to $question + (array:"Okay. So now, I’d like to ask you a few questions about your company. If that's okay with you?"))(set: $prevQ ="Okay. So now, I’d like to ask you a few questions about your company. If that's okay with you?")(goto: "SGB") ]
(color: #5abaed)[Excellent! So in this meeting I'd like to go over some questions I have about your resort operations such as hotel reservation, ski equipment rental, the ski training enrolment and then about your advertisement department and finally about your inventory and business management. First, can you tell me how does a customer makes a reservation in your hotel?]<SGGM|
(click: ?SGGM)[(set: $mistake to $mistake + (array:"Asking long questions."))(set: $question to $question + (array:"Excellent! So in this meeting I'd like to go over some questions I have about your resort operations such as hotel reservation, ski equipment rental, the ski training enrolment and then about your advertisement department and finally you inventory and business management. First, can you tell me how does a customer makes a reservation in your hotel?"))(set:$prevQ ="Excellent! So in this meeting I'd like to go over some questions I have about your resort operations such as hotel reservation, ski equipment rental, the ski training enrolment and then about your advertisement department and finally you inventory and business management. First, can you tell me how does a customer makes a reservation in your hotel?")(goto: "SGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I’m the owner of cool ski resorts, I have three locations in Colorado, I overlook all operations that are performed in my company. I want to improve my business, to get a competitive edge in the market."//][(set: $resp to $resp + (array:"I’m the owner of cool ski resorts, I have three locations in Colorado, I overlook all operations that are performed in my company. I want to improve my business, to get a competitive edge in the market."))]
What is your response to the customer:
(color: #5abaed)[That's pretty impresive! We can certainly help you with improving your business. I've separated this meeting into two parts, the website and the centralized database. I understand that you currently have a static website, can you tell me what is current process for handling reservations? ]<SGGG|
(click: ?SGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"That's pretty impresive! We can certainly help you with improving your business. I've separated this meeting into two parts, the website and the centralized database. I understand that you currently have a static website, can you tell me what is current process for handling reservations?"))(set: $prevQ ="That's pretty impresive! We can certainly help you with improving your business. I've separated this meeting into two parts, the website and the centralized database. I understand that you currently have a static website, can you tell me what is current process for handling reservations?")(goto: "SGGG")]
(color: #5abaed)[Okay great! So, in this meeting I’d like to ask you a few questions about your company.]<SGB|
(click: ?SGB)[(set: $mistake to $mistake + (array:"No rapport with the customer."))(set: $question to $question + (array:"In this meeting I’d like to ask you a few questions about your company."))(set: $prevQ ="In this meeting I’d like to ask you a few questions about your company.")(goto: "SGB") ]
(color: #5abaed)[Excellent! So in this meeting I'd like to go over some questions I have about your resort operations such as hotel reservation, ski equipment rental, the ski training enrolment and then about your advertisement department and finally about your inventory and business management. First, can you tell me how does a customer makes a reservation in your hotel?]<SGGM|
(click: ?SGGM)[(set: $mistake to $mistake + (array:"Asking long questions."))(set: $question to $question + (array:"Excellent! So in this meeting I'd like to go over some questions I have about your resort operations such as hotel reservation, ski equipment rental, the ski training enrolment and then about your advertisement department and finally you inventory and business management. First, can you tell me how does a customer makes a reservation in your hotel?"))(set: $prevQ ="Excellent! So in this meeting I'd like to go over some questions I have about your resort operations such as hotel reservation, ski equipment rental, the ski training enrolment and then about your advertisement department and finally you inventory and business management. First, can you tell me how does a customer makes a reservation in your hotel?")(goto: "SGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Okay, go ahead"//][(set: $resp to $resp + (array:"Okay, go ahead"))]
What is your response to the customer:
(color: #5abaed)[I understand that you want us to build a website for your resorts. I also understand that you currently have a website, can you tell me what is the current process for handling reservations?]<SGGG|
(click: ?SGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I understand that you want us to build a website for your resorts. I also understand that you currently have a static website, can you tell me what is the current process for handling reservations?"))(set: $prevQ="I understand that you want us to build a website for your resorts. I also understand that you currently have a static website, can you tell me what is the current process for handling reservations?")(goto: "SGGG")]
(color: #5abaed)[So, you want us to build a website for your resort customers? Can you tell me how does a customer currently book a room?]<SGGM|
(click: ?SGGM)[(set: $mistake to $mistake + (array:"Asking long/complex questions."))(set: $question to $question + (array:"So, you want us to build a website for your resort customers? Can you tell me how does a customer currently book a room?"))(set: $prevQ="So, you want us to build a website for your resort customers? Can you tell me how does a customer currently book a room?")(goto: "SGGG")]
(color: #5abaed)[I understand that you want us to build a website for your resorts. Since you have three resorts, do you want the website to be hosted on a cloud infrastructure or do you want to keep in on-premise?]<SGBB|
(click: ?SGBB)[(set: $mistake to $mistake + (array:"Asking technical questions."))(set: $question to $question + (array:"I understand that you want us to build a website for your resorts. Since you have three resorts, do you want the website to be hosted on a cloud infrastructure or do you want to keep in on-premise?"))(set: $prevQ="I understand that you want us to build a website for your resorts. Since you have three resorts, do you want the website to be hosted on a cloud infrastructure or do you want to keep in on-premise?")(goto: "SGBB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"The customers look at the static website to see the information posted for each resort. Then they call the resort they want to visit and my front-end assistants help them book their rooms."//][(set: $resp to $resp + (array:"The customers look at the static website to see the information posted for each resort. Then they call the resort they want to visit and my front-end assistants help them book their rooms."))]
What is your response to the customer:
(color: #5abaed)[Okay, so what is your biggest challenge in this exisiting booking process?]<SGGGG|
(click: ?SGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Okay, so what is your biggest challenge in this exisiting process?"))(set: $prevQ ="Okay, so what is your biggest challenge in this exisiting booking process?")(goto: "SGGGG")]
(color: #5abaed)[Okay, so you want the website to replace this existing booking process, right?]<SGGGB|
(click: ?SGGGB)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"So, do you want the website to replace this existing process, right?"))(set: $prevQ ="Okay, so you want the website to replace this existing process, right?")(goto: "SGGGB")]
(color: #5abaed)[Okay, so how do you envision the new website helping you improving this exisitng process?]<SGGGM|
(click: ?SGGGM)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"Okay, so how do you envision the new website helping you improving this exisitng process?"))(set: $prevQ ="Okay, so how do you envision the new website helping you improving this exisitng process?")(goto: "SGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"The main challenge is that my customers are complaining about long wait times when they call our resorts. I have three front-desk assitants in each resort and in high season they get completely overwhelmed with phone calls. So, I thought an online website would help my customers to book roooms easily and faster."//][(set: $resp to $resp + (array:"The main challenge is that my customers are complaining about long wait times when they call our resorts. I have three front-desk assitants in each resort and in high season they get completely overwhelmed with phone calls. So, I thought an online website would help my customers to book roooms easily and faster."))]
What is your response to the customer:
(color: #5abaed)[So you want a website, where your customers can view or reserve hotel rooms at your resorts. Do you also want them to be able to pay for their reservations from the website as well?]<SGGGGM|
(click: ?SGGGGM)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"So you want a website, [where] your customers can view or book hotel rooms at your resorts, do you also want them to be able to pay for their booking as well?"))(set: $prevQ ="So you want a website, [where] your customers can view or reserve hotel rooms at your resorts. Do you also want them to be able to pay for their reservations from the website as well?")(goto: "SGGGGGGG")]
(color: #5abaed)[So you want a website, where your customers can view or book hotel rooms at your resorts. How do you want to handle the payment for the reservations?]<SGGGGG|
(click: ?SGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"So you want a website, [where] your customers can view or book hotel rooms at your resorts. How do you want to handle the payment for the reservations?"))(set: $prevQ ="So you want a website, [where] your customers can view or book hotel rooms at your resorts. How do you want to handle the payment for the reservations?")(goto: "SGGGGG")]
(color: #5abaed)[What else do you want the customers to be able to do in the website besides booking hotel rooms?]<SGBBB|
(click: ?SGBBB)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"What else do you want the customers to be able to do in the website besides booking hotel rooms?"))(set: $prevQ ="What else do you want the customers to be able to do in the website besides booking hotel rooms?")(goto: "SGBBB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I want my customers to be able to pay for their reservations, right from the website as well as pay at the front desk if they choose to do so."//][(set: $resp to $resp + (array:"I want my customers to be able to pay for their reservations, right from the website as well as pay at the front desk if they choose to do so."))]
What is your response to the customer:
(color: #5abaed)[What other services do you offer at your resorts?]<SGGGGGB|
(click: ?SGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"What other services do you offer at your resorts?"))(set: $prevQ ="What other services do you offer at your resorts?")(goto: "SGGGGGB")]
(color: #5abaed)[Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?]<SGGGGGM|
(click: ?SGGGGGM)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?"))(set: $prevQ ="Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?")(goto: "SGGGGGGG")]
(color: #5abaed)[Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?]<SGGGGGG|
(click: ?SGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?"))(set: $prevQ ="Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?")(goto: "SGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"In addition to, ski equipment rental and ski training classes, we also have two indoor and one outdoor swimming pools in each of our resorts but they are closed during the winter season."//][(set: $resp to $resp + (array:"In addition to, ski equipment rental and ski training classes, we also have two indoor and one outdoor swimming pools in each of our resorts but they are closed during the winter season."))]
What is your response to the customer:
(color: #5abaed)[Would you like your customers to be able to book these services through your website as well?]<SGGGGGGM|
(click: ?SGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague question"))(set: $question to $question + (array:"Okay, would you like your customers to be able to book these services through your website as well?"))(set: $prevQ ="Would you like your customers to be able to book these services through your website as well?")(goto: "SGGGGGGG")]
(color: #5abaed)[Do you want the customers to be able to rent ski equipments, enroll in ski training classes and be able to see any additional services you offer through you website as well?]<SGGGGGGG|
(click: ?SGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Okay do you want the customers to be able to rent ski equipments, enroll in ski training classes and be able to see any additional services through you website as well?"))(set: $prevQ ="Do you want the customers to be able to rent ski equipments, enroll in ski training classes and be able to see any additional services you offer through you website as well?")(goto: "SGGGGGGG")]
(color: #5abaed)[How do you want the customer to get these services from the website?]<SGGGGGGB|
(click: ?SGGGGGGB)[(set: $mistake to $mistake + (array:"Asking customer for solution"))(set: $question to $question + (array:"How do you want the customer to get these services from the website?"))(set: $prevQ ="How do you want the customer to get these services from the website?")(goto: "SGGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Yes, I want to give my customers a lot of flexibility in choosing our services."//][(set: $resp to $resp + (array:"Yes, I want to give my customers a lot of flexibility in choosing our services."))]
What is your response to the customer:
(color: #5abaed)[That's a great idea! I also understand that you want to show weather information in your website. What's your motivation behind that?]<SGGGGGGGG|
(click: ?SGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"That's a great idea! I also understand that you want to show weather information in your website. What's your motivation behind that?"))(set: $prevQ ="That's a great idea! I also understand that you want to show weather information in your website. What's your motivation behind that?")(goto: "SGGGGGGGG")]
(color: #5abaed)[That's a great idea! I also understand that you want to show weather information in your website. How do want the website to handle that?]<SGGGGGGGM|
(click: ?SGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking customer for solution"))(set: $question to $question + (array:"That's a great idea! I also understand that you want to show weather information in your website. How do want the website to handle that?"))(set: $prevQ ="That's a great idea! I also understand that you want to show weather information in your website. How do want the website to handle that?")(goto: "SGGGGGGGM")]
(color: #5abaed)[That's a great idea! I also understand that you want to show weather information in your website. Is there any specific weather querying API you want us to use or are you open to suggestion?]<SGGGGGGGB|
(click: ?SGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking customer for solution and Asking technical questions"))(set: $question to $question + (array:"That's a great idea! I also understand that you want to show weather information in your website. Is there any specific weather querying API you want us to use or are you open to suggestion?"))(set: $prevQ ="That's a great idea! I also understand that you want to show weather information in your website. Is there any specific weather querying API you want us to use or are you open to suggestion?")(goto: "SGGGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Since we are a ski resort, we frequently have snow storms and blizzards and other sudden change in weather. I want my customers to be aware of the weather conditions in any of our resorts when they book their rooms."//][(set: $resp to $resp + (array:"Since we are a ski resort, we frequently have snow storms and blizzards and other sudden change in weather. I want my customers to be aware of the weather conditions in any of our resorts when they book their rooms."))]
What is your response to the customer:
(color: #5abaed)[Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?]<SGGGGGGGGM|
(click: ?SGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking customer for solution."))(set: $question to $question + (array:"Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?"))(set: $prevQ ="Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?")(goto: "SGGGGGGGGM")]
(color: #5abaed)[Sure, we can certainly help you with that. Let's talk about the social media connection in the website. What platforms you are planning on advertising?]<SGGGGGGGGB|
(click: ?SGGGGGGGGB)[(set: $mistake to $mistake + (array:"[Lack] of preparation and Asking vague questions."))(set: $question to $question + (array:"Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?"))(set: $prevQ ="Sure, we can certainly help you with that. Let's talk about the social media connection in the website. What platforms you are planning on advertising?")(goto: "SGGGGGGGGB")]
(color: #5abaed)[So, you want the customers to be able to see weather forcast for the duration of their reservations at your resorts to help them plan their trip? I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?]<SGGGGGGGGG|
(click: ?SGGGGGGGGG)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"So, you want the customers to be able to see weather forcast for the duration of their reservations. I also understand you want a social media connection in the website. Can you please elaborate on that?"))(set: $prevQ ="So, you want the customers to be able to see weather forcast for the duration of their reservations at your resorts to help them plan their trip? I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?")(goto: "SGGGGGGGGG")]
You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"To increase visibility of my resorts, I want to advertise on social media and I want the customers at my website to be able to see those social media posts in the website, so that they can get a good feel about the current events at our resorts."//][(set: $resp to $resp + (array:"To increase visibility of my resorts, I want to advertise on social media and I want the customers at my website to be able to see those social media posts in the website, so that they can get a good feel about the current events at our resorts."))]
What is your response to the customer:
(color: #5abaed)[Sure! Do you currently have a team to handle the social media accounts?]<SGGGGGGGGGG|
(click: ?SGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure! Do you currently have a team to handle the social media accounts?"))(set: $prevQ ="Sure! Do you currently have a team to handle the social media accounts?")(goto: "SGGGGGGGGGG")]
(color: #5abaed)[Sure! what social media accounts are you planning on advertising?]<SGGGGGGGGGB|
(click: ?SGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Not asking about existing system and [Lack] of planning for interview."))(set: $question to $question + (array:"Sure! what social media accounts are you planning on advertising?"))(set: $prevQ ="Sure! what social media accounts are you planning on advertising?")(goto: "SGGGGGGGGB")]
(color: #5abaed)[Sure! Do you currently have any social media accounts or would you like our help on that as well?]<SGGGGGGGGGM|
(click: ?SGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"Sure! Do you currently have any social media accounts or would you like our help on that as well?"))(set: $prevQ ="Sure! Do you currently have any social media accounts or would you like our help on that as well?")(goto: "SGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Yes, I just hired several interns to set up the social media accounts for the resort, and they'll be handling the posts on the social media."//][(set: $resp to $resp + (array:"Yes, I just hired several interns to set up the social media accounts for the resort, and they'll be handling the posts on the social media."))]
What is your response to the customer:
(color: #5abaed)[That's great. So you want the website to show recent posts made from your social media accounts. I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?]<SGGGGGGGGGGG|
(click: ?SGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"That's great. So you want the website to show recent posts made from your social media accounts. Okay, so I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?"))(set: $prevQ ="That's great. So you want the website to show recent posts made from your social media accounts. Okay, so I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?")(goto: "SGGGGGGGGGGG")]
(color: #5abaed)[That's great. I think I have enough information about the website now. So let's talk about the centralized database. What information you want to collect in the centralized database?]<SGGGGGGGGGGB|
(click: ?SGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"That's great. I think I have enough information about the website now. So let's talk about the centralized database. What information you want to collect in the centralized database?"))(set: $prevQ ="That's great. I think I have enough information about the website now. So let's talk about the centralized database. What information you want to collect in the centralized database?")(goto: "SGGGGGGGGGGB")]
(color: #5abaed)[That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?]<SGGGGGGGGGGM|
(click: ?SGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialogue style."))(set: $question to $question + (array:"That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?"))(set: $prevQ ="That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?")(goto: "SGGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Right now, all my resorts have their own local databases, so if me or my assistants want to create a report we would have to collect the reports from each resort and compile them ourselves, which is frustating and time consuming. I want to have an one-stop shop to access all data from my resorts to be avaialable and synchronized into one aggregate dataset."//][(set: $resp to $resp + (array:"Right now, all my resorts have their own local databases, so if me or my assistants want to create a report we would have to collect the reports from each resort and compile them ourselves, which is frustating and time consuming. I want to have an one-stop shop to access all data from my resorts to be avaialable and synchronized into one aggregate dataset."))]
What is your response to the customer:
(color: #5abaed)[That's a great decision. You said that you want to create reports from this database. Can you list what types of reports you currently collect from your resort operations?]<SGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"That's a great decision. You said that you want to create reports from this database. Can you list what types of reports you currently collect from your resort operations?"))(set: $prevQ ="That's a great decision. You said that you want to create reports from this database. Can you list what types of reports you currently collect from your resort operations?")(goto: "SGGGGGGGGGGGM")]
(color: #5abaed)[Sure. We will focus on building the centralized database to be highly avaialble and to contain up-to-date data from all of your resorts. You said that you want to create reports from this database. Currently, what's your most frequently generated report that you collect from your resort operations?]<SGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I understand that can be frustrating. We will focus on building the centralized database to be highly avaialble and to contain up-to-date data from all of your resorts. You said that you want to create reports from this database. Currently, what's your most frequently generated report that you collect from your resort operations?"))(set: $prevQ ="Sure. We will focus on building the centralized database to be highly avaialble and to contain up-to-date data from all of your resorts. You said that you want to create reports from this database. Currently, what's your most frequently generated report that you collect from your resort operations?")(goto: "SGGGGGGGGGGGM")(goto: "SGGGGGGGGGGGG")]
(color: #5abaed)[I understand that combining unsynchronized data can be frustrating. You said that you want to create reports from this database. What are some reports you want to generate from this database?]<SGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions and Not asking about existing system."))(set: $question to $question + (array:"[I understand that combining unsynchronized data can be frustrating. You said that you want to create reports from this database. What are some reports you want to generate from this database?"))(set: $prevQ ="I understand that combining unsynchronized data can be frustrating. You said that you want to create reports from this database. What are some reports you want to generate from this database?")(goto: "SGGGGGGGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"The most frequently generated report has to be the financial report that I create each month from each resort."//][(set: $resp to $resp + (array:"The most frequently generated report has to be the financial report that I create each month from each resort."))]
What is your response to the customer:
(color: #5abaed)[You said that you get help from your assistants to manage these financial reports, would it be possible to contact them if we need more information?]<SGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"You said that you get help from your assistants to manage these financial situations, would it be possible to contact them if we need more information?"))(set: $prevQ ="You said that you get help from your assistants to manage these financial reports, would it be possible to contact them if we need more information?")(goto: "SGGGGGGGGGGGGG")]
(color: #5abaed)[What data do you usually include in this financial report? Also, how do you plan to extract these data from the database?]<SGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"What data do you usually include in this financial report? Also, how do you plan to extract these data from the database?"))(set: $prevQ ="What data do you usually include in this financial report? Also, how do you plan to extract these data from the database?")(goto: "SGGGGGGGGGGGGB")]
(color: #5abaed)[Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?]<SGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialog style."))(set: $question to $question + (array:"Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?"))(set: $prevQ ="Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?")(goto: "SGGGGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Sure. Just send me an email whenever you need their information."//][(set: $resp to $resp + (array:"Sure. Just send me an email whenever you need their information."))]
What is your response to the customer:
(color: #5abaed)[I understand that you want a new inventory management system as well. What is the reason behind you wanting a new inventory management system?]<SGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"No rapport with customer and Unnatural dialogue style."))(set: $question to $question + (array:"I understand that you want a new inventory management system as well. What is the reason behind you wanting a new inventory management system?"))(set: $prevQ ="I understand that you want a new inventory management system as well. What is the reason behind you wanting a new inventory management system?")(goto: "SGGGGGGGGGGGGBB")]
(color: #5abaed)[Thanks! I understand that you want a new inventory management system as well. How is the inventory currently handled in your resorts?]<SGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialog style."))(set: $question to $question + (array:"Thanks! I understand that you want a new inventory management system as well. How is the inventory currently handled in your resorts?"))(set: $prevQ ="Thanks! I understand that you want a new inventory management system as well. How is the inventory currently handled in your resorts?")(goto: "SGGGGGGGGGGGGGM")]
(color: #5abaed)[Thanks! Finally, let's talk about inventory management. Who currently handles the inventory management in your resorts?]<SGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Thanks! Finally, let's talk about inventory management. Who currently handles the inventory management in your resorts?"))(set: $prevQ ="Thanks! Finally, let's talk about inventory management. Who currently handles the inventory management in your resorts?")(goto: "SGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"My managers in each resort usually handles the inventory management."//][(set: $resp to $resp + (array:"My managers in each resort usually handles the inventory management."))]
What is your response to the customer:
(color: #5abaed)[What is the current process for your managers for handling inventory?]<SGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague question and Asking unnecessary question."))(set: $question to $question + (array:"What is the current process for your managers for handling inventory?"))(set: $prevQ = "What is the current process for your managers for handling inventory?")(goto: "SGGGGGGGGGGGGGGM")]
(color: #5abaed)[Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?]<SGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?"))(set: $prevQ = "Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?")(goto: "SGGGGGGGGGGGGGGG")]
(color: #5abaed)[So you want the managers to be able to manage the inventory from the website? Is that correct?]<SGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Unnatural dialogue style and Asking customer for solutions."))(set: $question to $question + (array:"So you want the managers to be able to manage the inventory from the website? Is that correct?"))(set: $prevQ = "So you want the managers to be able to manage the inventory from the website? Is that correct?")(goto: "SGGGGGGGGGGGGGGB")]You asked: (color:red)[//(print:$prevQ).//]
The customer responds:(color: blue)[//"My managers run the resorts pretty independently so they can order additional supplies if they need to. Though they have to put all expense information in their monthly report."//][(set: $resp to $resp + (array:"My managers run the resorts pretty independently so they can order additional supplies if they need to. Though they have to put all expense information in their monthly report."))]
What is your response to the customer:
(color: #5abaed)[Okay. Is there anyone else other than you and your resort managers who has access to your inventory information?]<SGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking unnecessary question"))(set: $question to $question + (array:"Okay. Is there anyone else other than you and your resort managers who has access to your inventory information?"))(set: $prevQ = "Okay. Is there anyone else other than you and your resort managers who has access to your inventory information?")(goto: "SGGGGGGGGGGGGGGGM")]
(color: #5abaed)[Alright. Can you tell me what system your managers use to manage the inventory and order supplies to your resort?]<SGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking unnecessary question and Asking technical questions."))(set: $question to $question + (array:"Alright. Can you tell me what system your managers use to manage the inventory and order supplies to your resort?"))(set: $prevQ = "Alright. Can you tell me what system your managers use to manage the inventory and order supplies to your resort?")(goto: "SGGGGGGGGGGGGGGGB")]
(color: #5abaed)[I see. In the future, if we need more information regarding inventory management, will it be possible to contact your managers?]<SGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I see. In the future, if we need more information regarding inventory management, will it be possible to contact your managers?"))(set: $prevQ = "I see. In the future, if we need more information regarding inventory management, will it be possible to contact your managers?")(goto: "SGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ).//]
The customer responds:(color: blue)[//"Sure, I can provide you with their email addresses!"//][(set: $resp to $resp + (array:"Sure, I can provide you with their email addresses!"))]
What is your response to the customer:
(color: #5abaed)[Thanks! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Thanks! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?]<SGGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Incorrect ending of the interview and No rapport with customer."))(set: $question to $question + (array:"Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?"))(set: $prevQ="Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Incorrect ending of the interview."))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ).//]
The customer responds:(color: blue)[//"No, I think we talked about most of the things, and I really enjoyed our conversation. I'm excited for what solution you and your team come up with."//][(set: $resp to $resp + (array:"No, I think we talked about most of the things, and I really enjoyed our conversation. I'm excited for what solution you and your team come up with."))]
What is your response to the customer:
(color: #5abaed)[I feel the same way, I want to thank you for your time and I'll contact you as soon as my team finishes the initial planning. Have a good day.]<SGGGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I feel the same way, I want to thank you for your time and I'll contact you as soon as my team finishes the initial planning. Have a good day."))(set: $prevQ="I feel the same way, I want to thank you for your time and I'll contact you as soon as my team finishes the initial planning. Have a good day.")(goto: "SGGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[I too enjoyed our conversation. I'll discuss the findings from this meeting with our team and contact you as soon as possible. Until then, goodbye.]<SGGGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I too enjoyed our conversation. I'll discuss the findings from this meeting with our team and contact you as soon as possible. Until then, goodbye."))(set: $prevQ="I too enjoyed our conversation. I'll discuss the findings from this meeting with our team and contact you as soon as possible. Until then, goodbye.")(goto: "SGGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[I too enjoyed our conversation. I'll contact you as soon as my team finishes the initial planning. Until then, goodbye.]<SGGGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I too enjoyed our conversation. I'll discuss the findings from this meeting with our team and contact you as soon as possible. Until then, goodbye."))(set: $prevQ="I too enjoyed our conversation. I'll contact you as soon as my team finishes the initial planning. Until then, goodbye.")(goto: "SGGGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ).//]
The customer responds:(color: blue)[//"Thanks! You too."//][(set: $resp to $resp + (array:"Thanks! You too."))]
This concludes the end of the simulator.
(color: #5abaed)[[Please click here to see an overview of how you performed.->E]]
<script>
var sendDatas = JSON.stringify({
'questions': harlowe.State.variables['question'],
'responses': harlowe.State.variables['resp'],
'mistakes': harlowe.State.variables['mistake']
});
$.ajax({
url:"https://script.google.com/macros/s/AKfycbwIRsOd5wfZGFq4gGjLaWLzhZh0bABIekGKe0xv5pnX9DidjuYA/exec",
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datatype: "json",
data: sendDatas
}).done(function() {
//alert("Success!");
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//alert("Failure.");
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</script>=><=
[###Your interview result is below:]
<==
Please see the question you asked and its corresponding mistake.([Note:]If a mistake is empty then there was no mistake with that question)
For detailed explanation of each mistake click <mark><a href="https://drive.google.com/file/d/1rupWclWyYeRL8neuj-FdyQwtTkRMGpri/view?usp=sharing" target="_blank"> here</a></mark>
Please scroll to bottom of this page to find a link for the feedback of this interview simulator.
|=
Your questions were:(set: $a = 1)
$a
(for: each _q, ...$question)[ _q (set: $a to it + 1)
---
$a
]
=|
Your mistakes were:(set: $a = 1)
$a
(for: each _m, ...$mistake)[_m (set: $a to it + 1)
---
$a
]
|=|
Thanks for using the interview simulator tool.
The link to the feedback form is <mark><a href="https://forms.gle/QA9dEvPeH3pUHUA36" target="_blank"> here</a></mark>You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I'm not sure I understand what you mean. I guess I'll go with whatever is better for the business."//][(set: $resp to $resp + (array:"I'm not sure I understand what you mean. I guess I'll go with whatever is better for the business."))]
What is your response to the customer:
(color: #5abaed)[Okay, in that case, can you tell me how does a customer makes a reservation in your hotels?]<SGGM|
(click: ?SGGM)[(set: $mistake to $mistake + (array:"No rapport with the customer."))(set: $question to $question +(array:"Okay, in that case, can you tell me how does a customer makes a reservation in your hotels?"))(set: $prevQ ="Okay, in that case, can you tell me how does a customer makes a reservation in your hotels?")(goto: "SGGM")]
(color: #5abaed)[Sure, no problem. Can you tell me what is current process for handling reservations in your resorts?]<SGGG|
(click: ?SGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question +(array:"Sure, no problem. Can you tell me what is current process for handling reservations in your resorts?"))(set: $prevQ ="Sure, no problem. Can you tell me what is current process for handling reservations in your resorts?")(goto: "SGGG")]
(color: #5abaed)[Sure. Can you tell me what are some of the things that you want the customer to be able to do in this website?]<SGBBB|
(click: ?SGBBB)[(set: $mistake to $mistake + (array:"Asking the customer for solution."))(set: $question to $question +(array:"Sure. Can you tell me what are some of the things that you want the customer to be able to do in this website?"))(set: $prevQ ="Sure. Can you tell me what are some of the things that you want the customer to be able to do in this website?")(goto: "SGBBB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"In addition to be able to book and pay for hotel rooms at my resorts, I also want them to be able to see weather information for each of my resorts and see recent post from the company's social media accounts. I think that's about it."//][(set: $resp to $resp + (array:"In addition to be able to book and pay for hotel rooms at my resorts, I also want them to be able to see weather information for each of my resorts and see recent post from the company's social media accounts. I think that's about it."))]
What is your response to the customer:
(color: #5abaed)[Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?]<SGGGGGG|
(click: ?SGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?"))(set: $prevQ ="Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?")(goto: "SGGGGGG")]
(color: #5abaed)[In addition to hotel reservation, What other services do you offer at your resorts?]<SGBBBB|
(click: ?SGBBBB)[(set: $mistake to $mistake + (array:"Asking vague questions and Showing lack of preparation."))(set: $question to $question + (array:"In addition to hotel reservation, What other services do you offer at your resorts?"))(set: $prevQ ="In addition to hotel reservation, What other services do you offer at your resorts?")(goto: "SGGGGGB")]
(color: #5abaed)[Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these services offered through the website as well?]<SGBBBM|
(click: ?SGBBBM)[(set: $mistake to $mistake + (array:"Influencing customer."))(set: $question to $question + (array:"Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?"))(set: $prevQ ="Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?")(goto: "SGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I think this new website would really help increasing visibility of my resorts as well as improve customer experience when they want to reserve a room at my resorts."//][(set: $resp to $resp + (array:"I think this new website would really help increasing visibility of my resorts as well as improve customer experience when they want to reserve a room at my resorts."))]
What is your response to the customer:
(color: #5abaed)[I see, so what is the biggest challenge you are facing with your current reservation process?]<SGGGG|
(click: ?SGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I see, so what is biggest challenge you are facing with your current reservation process?"))(set: $prevQ ="I see, so what is biggest challenge you are facing with your current reservation process?")(goto: "SGGGG")]
(color: #5abaed)[I see, so if you want to increase visibility I'd like to recommend you to host the website on cloud since it can offer high scalability and availability. Would that be aggreable to you?]<SGGGMB|
(click: ?SGGGMB)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"I see, so if you want to increase visibility I'd like to recommend you to host the website on cloud since it can offer high scalability and availability. Would that be aggreable to you?"))(set: $prevQ ="I see, so if you want to increase visibility I'd like to recommend you to host the website on cloud since it can offer high scalability and availability. Would that be aggreable to you?")(goto: "SGGGMB")]
(color: #5abaed)[Okay, in addition to booking rooms, what other services do you want to offer to your customers through this website?]<SGGGMM|
(click: ?SGGGMM)[(set: $mistake to $mistake + (array:"Asking vague question."))(set: $question to $question + (array:"Okay, in addition to booking rooms, what other services do you want to offer to your customers through this website?"))(set: $prevQ ="Okay, in addition to booking rooms, what other services do you want to offer to your customers through this website?")(goto: "SGBBB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Yeah sure. If it helps. I'm not very good at technology so I'll listen to whatever you suggest."//][(set: $resp to $resp + (array:"Yeah sure. If it helps. I'm not very good at technology so I'll listen to whatever you suggest."))]
What is your response to the customer:
(color: #5abaed)[I understand. Can you tell me what else do you want your customers to be able to do in this website?]<SGBBB|
(click: ?SGBBB)[(set: $mistake to $mistake + (array:"Asking vague question."))(set: $question to $question + (array:"I understand. Can you tell me what else do you want your customers to be able to do in this website?"))(set: $prevQ ="I understand. Can you tell me what else do you want your customers to be able to do in this website?")(goto: "SGBBB")]
(color: #5abaed)[Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?]<SGGGGGG|
(click: ?SGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?"))(set: $prevQ ="Alright, I understand that you also offer services like ski equipment rental and ski training classes. Besides those is there any additional services you offer at your resorts?")(goto: "SGGGGGG")]
(color: #5abaed)[Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?]<SGGGGGM|
(click: ?SGGGGGM)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?"))(set: $prevQ ="Alright, I understand that you also offer other services like ski equipment rental and ski training classes. Do you also want these serices offered through the website as well?")(goto: "SGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"In addition to hotel reservation, we also offer our customers ski training classes and ski equipment rental services. We also have two indoor pools and one outdoor pool in each resort but these are seasonal."//][(set: $resp to $resp + (array:"In addition to hotel reservation, we also offer our customers ski training classes and ski equipment rental services. We also have two indoor pools and one outdoor pool in each resort but these are seasonal."))]
What is your response to the customer:
(color: #5abaed)[Would you like your customers to be able to book these services through your website as well?]<SGGGGGGM|
(click: ?SGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague question"))(set: $question to $question + (array:"Okay, would you like your customers to be able to book these services through your website as well?"))(set: $prevQ ="Would you like your customers to be able to book these services through your website as well?")(goto: "SGGGGGGG")]
(color: #5abaed)[Do you want the customers to be able to rent ski equipments, enroll in ski training classes and be able to see any additional services you offer through you website as well?]<SGGGGGGG|
(click: ?SGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Okay do you want the customers to be able to rent ski equipments, enroll in ski training classes and be able to see any additional services through you website as well?"))(set: $prevQ ="Do you want the customers to be able to rent ski equipments, enroll in ski training classes and be able to see any additional services you offer through you website as well?")(goto: "SGGGGGGG")]
(color: #5abaed)[How do you want the customer to get these services from the website?]<SGGGGGGB|
(click: ?SGGGGGGB)[(set: $mistake to $mistake + (array:"Asking customer for solution"))(set: $question to $question + (array:"How do you want the customer to get these services from the website?"))(set: $prevQ ="How do you want the customer to get these services from the website?")(goto: "SGGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I'm not sure how exactly the customers will interact with the website, but I want to give them a lot of flexibility into choosing our services and I want my website to be extremely user-friendly."//][(set: $resp to $resp + (array:"I'm not sure how exactly the customers will interact with the website, but I want to give them a lot of flexibility into choosing our services and I want my website to be extremely user-friendly."))]
What is your response to the customer:
(color: #5abaed)[That's a great idea! I also understand that you want to show weather information in your website. What's your motivation behind that?]<SGGGGGGGG|
(click: ?SGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"That's a great idea! I also understand that you want to show weather information in your website. What's your motivation behind that?"))(set: $prevQ ="That's a great idea! I also understand that you want to show weather information in your website. What's your motivation behind that?")(goto: "SGGGGGGGG")]
(color: #5abaed)[That's a great idea! I also understand that you want to show weather information in your website. How do want the website to handle that?]<SGGGGGGGM|
(click: ?SGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking customer for solution"))(set: $question to $question + (array:"That's a great idea! I also understand that you want to show weather information in your website. How do want the website to handle that?"))(set: $prevQ ="That's a great idea! I also understand that you want to show weather information in your website. How do want the website to handle that?")(goto: "SGGGGGGGM")]
(color: #5abaed)[That's a great idea! I also understand that you want to show weather information in your website. Is there any specific weather querying API you want us to use or are you open to suggestion?]<SGGGGGGGB|
(click: ?SGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking customer for solution and Asking technical questions"))(set: $question to $question + (array:"That's a great idea! I also understand that you want to show weather information in your website. Is there any specific weather querying API you want us to use or are you open to suggestion?"))(set: $prevQ ="That's a great idea! I also understand that you want to show weather information in your website. Is there any specific weather querying API you want us to use or are you open to suggestion?")(goto: "SGGGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I'm not sure. Since I have three different ski resorts, I want my customers to able to see weather forecasts for all three resorts if they are planning their reservations. In this way, we can offer them alot of flexibility in choosing any of our resorts."//][(set: $resp to $resp + (array:"I'm not sure. Since I have three different ski resorts, I want my customers to able to see weather forecasts for all three resorts if they are planning their reservations. In this way, we can offer them alot of flexibility in choosing any of our resorts."))]
What is your response to the customer:
(color: #5abaed)[Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?]<SGGGGGGGGM|
(click: ?SGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking customer for solution."))(set: $question to $question + (array:"Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?"))(set: $prevQ ="Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?")(goto: "SGGGGGGGGM")]
(color: #5abaed)[Sure, we can certainly help you with that. Let's talk about the social media connection in the website. What platforms you are planning on advertising?]<SGGGGGGGGB|
(click: ?SGGGGGGGGB)[(set: $mistake to $mistake + (array:"[Lack] of preparation and Asking vague questions."))(set: $question to $question + (array:"Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?"))(set: $prevQ ="Sure, we can certainly help you with that. Let's talk about the social media connection in the website. What platforms you are planning on advertising?")(goto: "SGGGGGGGGB")]
(color: #5abaed)[So, you want the customers to be able to see weather forcast for the duration of their reservations at your resorts to help them plan their trip? I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?]<SGGGGGGGGG|
(click: ?SGGGGGGGGG)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"So, you want the customers to be able to see weather forcast for the duration of their reservations. I also understand you want a social media connection in the website. Can you please elaborate on that?"))(set: $prevQ ="So, you want the customers to be able to see weather forcast for the duration of their reservations at your resorts to help them plan their trip? I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?")(goto: "SGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I honestly don't know what a weather API is. I just want my customers to be able to see the weather forecasts for my resorts."//][(set: $resp to $resp + (array:"I honestly don't know what a weather API is. I just want my customers to be able to see the weather forecasts for my resorts."))]
What is your response to the customer:
(color: #5abaed)[Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?]<SGGGGGGGGM|
(click: ?SGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking customer for solution."))(set: $question to $question + (array:"Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?"))(set: $prevQ ="Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?")(goto: "SGGGGGGGGM")]
(color: #5abaed)[Sure, we can certainly help you with that. Let's talk about the social media connection in the website. What platforms you are planning on advertising?]<SGGGGGGGGB|
(click: ?SGGGGGGGGB)[(set: $mistake to $mistake + (array:"[Lack] of preparation and Asking vague questions."))(set: $question to $question + (array:"Sure, we can certainly help you with that. Let's talk about the social media connection in the website. How do you plan to utilize social media in the website?"))(set: $prevQ ="Sure, we can certainly help you with that. Let's talk about the social media connection in the website. What platforms you are planning on advertising?")(goto: "SGGGGGGGGB")]
(color: #5abaed)[So, you want the customers to be able to see weather forcast for the duration of their reservations at your resorts to help them plan their trip. I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?]<SGGGGGGGGG|
(click: ?SGGGGGGGGG)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"So, you want the customers to be able to see weather forcast for the duration of their reservations. I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?"))(set: $prevQ ="So, you want the customers to be able to see weather forcast for the duration of their reservations at your resorts to help them plan their trip. I also understand you want a social media connection in the website. Can you please elaborate on your motivation behind that?")(goto: "SGGGGGGGGG")]
You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I want to advertise on social media and I want the customers at my website to be able to see those social media posts in the website, so that they can get a good feel about the current events at our resorts."//][(set: $resp to $resp + (array:"I want to advertise on social media and I want the customers at my website to be able to see those social media posts in the website, so that they can get a good feel about the current events at our resorts."))]
What is your response to the customer:
(color: #5abaed)[Sure! Do you currently have a team to handle the social media accounts?]<SGGGGGGGGGG|
(click: ?SGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure! Do you currently have a team to handle the social media accounts?"))(set: $prevQ ="Sure! Do you currently have a team to handle the social media accounts?")(goto: "SGGGGGGGGGG")]
(color: #5abaed)[Sure! what social media platforms are you planning on advertising?]<SGGGGGGGGGB|
(click: ?SGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Not asking about existing system and Lack of planning for interview"))(set: $question to $question + (array:"Sure! what social media platforms are you planning on advertising?"))(set: $prevQ ="Sure! what social media platforms are you planning on advertising?")(goto: "SGGGGGGGGB")]
(color: #5abaed)[Sure! Do you currently have any social media accounts or would you like our help on that as well?]<SGGGGGGGGGM|
(click: ?SGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"Sure! Do you currently have any social media accounts or would you like our help on that as well?"))(set: $prevQ ="Sure! Do you currently have any social media accounts or would you like our help on that as well?")(goto: "SGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Not really, I still want my customers to be able to book rooms via calling but I want the website to give them more flexibility."//][(set: $resp to $resp + (array:"Not really, I still want my customers to be able to book rooms via calling but I want the website to give them more flexibility."))]
What is your response to the customer:
(color: #5abaed)[I see, so what is the biggest challenge you are facing with your current reservation process?]<SGGGG|
(click: ?SGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I see, so what is biggest challenge you are facing with your current reservation process?"))(set: $prevQ ="I see, so what is biggest challenge you are facing with your current reservation process?")(goto: "SGGGG")]
(color: #5abaed)[I see, so what else do you want the customers to be able to do in this website?]<SGBBB|
(click: ?SGBBB)[(set: $mistake to $mistake + (array:"Asking vague question."))(set: $question to $question + (array:"I see, so what else do you want the customers to be able to do in this website?"))(set: $prevQ ="I see, so what else do you want the customers to be able to do in this website?")(goto: "SGBBB")]
(color: #5abaed)[Okay, in addition to booking rooms, what other services do you want to offer to your customers through this website?]<SGGGMM|
(click: ?SGGGMM)[(set: $mistake to $mistake + (array:"Asking vague question"))(set: $question to $question + (array:"Okay, in addition to booking rooms, what other services do you want to offer to your customers through this website?"))(set: $prevQ ="Okay, in addition to booking rooms, what other services do you want to offer to your customers through this website?")(goto: "SGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I want to advertise on Facbook, Twitter and Instagram. But I'm willing to expand to other platforms if I see good results."//][(set: $resp to $resp + (array:"I want to advertise on Facbook, Twitter and Instagram. But I'm willing to expand to other platforms if I see good results."))]
What is your response to the customer:
(color: #5abaed)[That's a great plan! Do you currently have any social media accounts or would you like our help on that as well?]<SGGGGGGGGGM|
(click: ?SGGGGGGGGGM)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure! Do you currently have any social media accounts or would you like our help on that as well?"))(set: $prevQ ="Sure! Do you currently have any social media accounts or would you like our help on that as well?")(goto: "SGGGGGGGGGM")]
(color: #5abaed)[That's a good plan! Do you currently have a team to handle the social media accounts?]<SGGGGGGGGGG|
(click: ?SGGGGGGGGGG)[(set: $mistake to $mistake + (array:"Influencing the customer."))(set: $question to $question + (array:"Sure! Do you currently have a team to handle the social media accounts?"))(set: $prevQ ="Sure! Do you currently have a team to handle the social media accounts?")(goto: "SGGGGGGGGGG")]
(color: #5abaed)[Okay, so you are going to post about your resort in different social media platforms and you want to query those posts into the website, is that correct?]<SGGGGGGGGBB|
(click: ?SGGGGGGGGBB)[(set: $mistake to $mistake + (array:"Not asking about existing system."))(set: $question to $question + (array:"Okay, so you are going to post about your resort in different social media platforms and you want to query those posts into the website, is that correct?"))(set: $prevQ ="Okay, so you are going to post about your resort in different social media platforms and you want to query those posts into the website, is that correct?")(goto: "SGGGGGGGGBB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I guess, maybe something like that."//][(set: $resp to $resp + (array:"I guess, maybe something like that."))]
What is your response to the customer:
(color: #5abaed)[That's great. I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?]<SGGGGGGGGGGG|
(click: ?SGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"That's great. So you want the website to show recent posts made from your social media accounts. Okay, so I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?"))(set: $prevQ ="That's great. So you want the website to show recent posts made from your social media accounts. Okay, so I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?")(goto: "SGGGGGGGGGGG")]
(color: #5abaed)[That's great. I think I have enough information about the website now. So let's talk about the centralized database. What information you want to collect in the centralized database?]<SGGGGGGGGGGB|
(click: ?SGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"That's great. I think I have enough information about the website now. So let's talk about the centralized database. What information you want to collect in the centralized database?"))(set: $prevQ ="That's great. I think I have enough information about the website now. So let's talk about the centralized database. What information you want to collect in the centralized database?")(goto: "SGGGGGGGGGGB")]
(color: #5abaed)[That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?]<SGGGGGGGGGGM|
(click: ?SGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialogue style."))(set: $question to $question + (array:"That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?"))(set: $prevQ ="That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?")(goto: "SGGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"We don't have any social media accounts now. I just hired several interns to set up the social media accounts for the resort, and they'll be handling the posts on the social media. But I'm open to whatever help I can get."//][(set: $resp to $resp + (array:"We don't have any social media accounts now. I just hired several interns to set up the social media accounts for the resort, and they'll be handling the posts on the social media. But I'm open to whatever help I can get."))]
What is your response to the customer:
(color: #5abaed)[That's great. We'll keep that in mind for later. Now let's talk about the centralized database. What information you want to collect in the centralized database?]<SGGGGGGGGGGB|
(click: ?SGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"That's great. We'll keep that in mind for later. Now let's talk about the centralized database. What information you want to collect in the centralized database?"))(set: $prevQ ="That's great. We'll keep that in mind for later. Now let's talk about the centralized database. What information you want to collect in the centralized database?")(goto: "SGGGGGGGGGGB")]
(color: #5abaed)[Sure! We are always willing to help. I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?]<SGGGGGGGGGGG|
(click: ?SGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure! We are always willing to help. I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?"))(set: $prevQ ="Sure! We are always willing to help. I think I have enough information about the website. So, let's talk about the centralized database. What was your main motivation behind investing in a centralized database?")(goto: "SGGGGGGGGGGG")]
(color: #5abaed)[That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?]<SGGGGGGGGGGM|
(click: ?SGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialogue style."))(set: $question to $question + (array:"That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?"))(set: $prevQ ="That's great. I think I have enough information about the website now. So let's talk about the centralized database. Why do you want to invest in a centralized database?")(goto: "SGGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I want to collect data from my resorts in a synchronized fashion. Currently all of my resorts are running a local database and it is very time-consming to get those data and compile them into an aggregate format. So, I think if I keep all of my data in a single place it'll be easy for me to retrieve them whenever I want."//][(set: $resp to $resp + (array:"I want to collect data from my resorts in a synchronized fashion. Currently all of my resorts are running a local database and it is very time-consming to get those data and compile them into an aggregate format. So, I think if I keep all of my data in a single place it'll be easy for me to retrieve them whenever I want."))]
What is your response to the customer:
(color: #5abaed)[That's a great idea. You said that you want to create reports from this database. Can you list what types of reports you currently collect from your resort operations?]<SGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"That's a great idea. You said that you want to create reports from this database. Can you list what types of reports you currently collect from your resort operations?"))(set: $prevQ ="That's a great idea. You said that you want to create reports from this database. Can you list what types of reports you currently collect from your resort operations?")(goto: "SGGGGGGGGGGGM")]
(color: #5abaed)[Sure. We will focus on building the centralized database to be highly avaialble and to contain up-to-date data from all of your resorts. You said that you want to create reports from this database. Currently, what's the most frequently generated report that you collect from your resort operations?]<SGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure. We will focus on building the centralized database to be highly avaialble and to contain up-to-date data from all of your resorts. You said that you want to create reports from this database. Currently, what's the most frequently generated report that you collect from your resort operations?"))(set: $prevQ ="Sure. We will focus on building the centralized database to be highly avaialble and to contain up-to-date data from all of your resorts. You said that you want to create reports from this database. Currently, what's the most frequently generated report that you collect from your resort operations?")(goto: "SGGGGGGGGGGGM")(goto: "SGGGGGGGGGGGG")]
(color: #5abaed)[I understand that combining unsynchronized data can be frustrating. You said that you want to create reports from this database. What are some reports you want to generate from this database?]<SGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions and Not asking about existing system."))(set: $question to $question + (array:"[I understand that combining unsynchronized data can be frustrating. You said that you want to create reports from this database. What are some reports you want to generate from this database?"))(set: $prevQ ="I understand that combining unsynchronized data can be frustrating. You said that you want to create reports from this database. What are some reports you want to generate from this database?")(goto: "SGGGGGGGGGGB")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"In the centralized database, I want to collect all data from reservation, booking, hiring, inventory etc. Any data that will help me manage my business better and help my business grow."//][(set: $resp to $resp + (array:"In the centralized database, I want to collect all data from reservation, booking, hiring, inventory etc. Any data that will help me manage my business better and help my business grow."))]
What is your response to the customer:
(color: #5abaed)[What are some of the reports that you currently generate to manage your resort operations?]<SGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague questions."))(set: $question to $question + (array:"What are some of the reports that you currently generate to manage your resort operations?"))(set: $prevQ ="What are some of the reports that you currently generate to manage your resort operations?")(goto: "SGGGGGGGGGGGM")]
(color: #5abaed)[Sure. Currently, what's your most frequently generated report that you collect from your resort operations?]<SGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure. Currently, what's your most frequently generated report that you collect from your resort operations?"))(set: $prevQ ="Sure. Currently, what's your most frequently generated report that you collect from your resort operations?")(goto: "SGGGGGGGGGGGM")(goto: "SGGGGGGGGGGGG")]
(color: #5abaed)[Can you list some reports you want to generate from this database?]<SGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions and Not asking about existing system"))(set: $question to $question + (array:"Can you list some reports you want to generate from this database?"))(set: $prevQ ="Can you list some reports you want to generate from this database?")(goto: "SGGGGGGGGGGGB")]
You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I currently require my managers to send me the financial report from their respective resorts. In addition to that, I also collect inventory report and new hiring report from each resort."//][(set: $resp to $resp + (array:"I currently require my managers to send me the financial report from their respective resorts. In addition to that, I also collect inventory report and new hiring report from each resort."))]
What is your response to the customer:
(color: #5abaed)[Okay, so how do you plan to extract these data from the new database?]<SGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions and Asking customer for solution."))(set: $question to $question + (array:"Okay, so how do you plan to extract these data from the new database?"))(set: $prevQ ="Okay, so how do you plan to extract these data from the new database?")(goto: "SGGGGGGGGGGGGB")]
(color: #5abaed)[Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?]<SGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialog style."))(set: $question to $question + (array:"Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?"))(set: $prevQ ="Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?")(goto: "SGGGGGGGGGGGGG")]
(color: #5abaed)[Is it possible to contact your assistants and your managers if we need more information regarding report generation?]<SGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Is it possible to contact your assistants if we need more information regarding report generation?"))(set: $prevQ ="Is it possible to contact your assistants if we need more information regarding report generation?")(goto: "SGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I don't personally collect these data my assistants help me with it."//][(set: $resp to $resp + (array:"I don't personally collect these data my assistants help me with it."))]
What is your response to the customer:
(color: #5abaed)[I don't think you have listed your assistants' contact information. I'd like the ability to contact them if we need more information regarding report generation?]<SGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"No rapport with customer."))(set: $question to $question + (array:"I don't think you have listed your assistants' contact information. I'd like the ability to contact them if we need more information regarding report generation?"))(set: $prevQ ="I don't think you have listed your assistants' contact information. I'd like the ability to contact them if we need more information regarding report generation?")(goto: "SGGGGGGGGGGGGG")]
(color: #5abaed)[I see. Its fine! Let's move on to our next discussion. I understand you want to upgrade your inventory management process. Why do you want to upgrade your inventory management system?]<SGGGGGGGGGGGGBB|
(click: ?SGGGGGGGGGGGGBB)[(set: $mistake to $mistake + (array:"Asking vague questions and Not identifying stakeholders."))(set: $question to $question + (array:"I see. Its fine! Let's move on to our next discussion. I understand you want to upgrade your inventory management process. Why do you want to upgrade your inventory management system?"))(set: $prevQ ="I see. Its fine! Let's move on to our next discussion. I understand you want to upgrade your inventory management process. Why do you want to upgrade your inventory management system?")(goto: "SGGGGGGGGGGGGBB")]
(color: #5abaed)[Is it possible to contact your assistants if we need more information regarding report generation?]<SGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Is it possible to contact your assistants if we need more information regarding report generation?"))(set: $prevQ ="Is it possible to contact your assistants if we need more information regarding report generation?")(goto: "SGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I want to increase visibility in my resort inventory. I want to be able to monitor what supplies I have in each of my resorts and how much supplies my managers are ordering."//][(set: $resp to $resp + (array:"I want to increase visibility in my resort inventory. I want to be able to monitor what supplies I have in each of my resorts and how much supplies my managers are ordering."))]
What is your response to the customer:
(color: #5abaed)[So you want the managers to be able to manage the inventory from the website? Is that correct?]<SGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Unnatural dialogue style and Asking customer for solutions."))(set: $question to $question + (array:"So you want the managers to be able to manage the inventory from the website? Is that correct?"))(set: $prevQ = "So you want the managers to be able to manage the inventory from the website? Is that correct?")(goto: "SGGGGGGGGGGGGGGB")]
(color: #5abaed)[Are your managers authorized to order additional supplies if they need it or do they have to ask for your permission?]<SGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?"))(set: $prevQ = "Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?")(goto: "SGGGGGGGGGGGGGGG")]
(color: #5abaed)[Can you tell me what is the current process for your managers for handling inventory?]<SGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague question and Asking unnecessary question."))(set: $question to $question + (array:"Can you tell me what is the current process for your managers for handling inventory?"))(set: $prevQ = "Can you tell me what is the current process for your managers for handling inventory?")(goto: "SGGGGGGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"My resort managers usually manage the inventory of each resort. At the end of each month along with the expense report they send me an inventory information for their resorts."//][(set: $resp to $resp + (array:"My resort managers usually manage the inventory of each resort. At the end of each month along with the expense report they send me an inventory information for their resorts."))]
What is your response to the customer:
(color: #5abaed)[Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?]<SGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?"))(set: $prevQ = "Are the managers authorized to order additional supplies if they need it or do they have to ask for your permission?")(goto: "SGGGGGGGGGGGGGGG")]
(color: #5abaed)[So you want the managers to be able to manage the inventory from the website? Is that correct?]<SGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Unnatural dialogue style and Asking customer for solutions."))(set: $question to $question + (array:"So you want the managers to be able to manage the inventory from the website? Is that correct?"))(set: $prevQ = "So you want the managers to be able to manage the inventory from the website? Is that correct?")(goto: "SGGGGGGGGGGGGGGB")]
(color: #5abaed)[What is the current process for your managers for handling inventory?]<SGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking vague questions and Asking unnecessary question."))(set: $question to $question + (array:"What is the current process for your managers for handling inventory?"))(set: $prevQ = "What is the current process for your managers for handling inventory?")(goto: "SGGGGGGGGGGGGGGM")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"My managers in each resort track and manage their local inventory and provides me with an inventory report at the end of the month."//][(set: $resp to $resp + (array:"My managers in each resort track and manage their local inventory and provides me with an inventory report at the end of the month."))]
What is your response to the customer:
(color: #5abaed)[Alright. Is there anyone else other than you and your resort managers who has access to your inventory information?]<SGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Asking unnecessary question"))(set: $question to $question + (array:"Okay. Is there anyone else other than you and your resort managers who has access to your inventory information?"))(set: $prevQ = "Okay. Is there anyone else other than you and your resort managers who has access to your inventory information?")(goto: "SGGGGGGGGGGGGGGGM")]
(color: #5abaed)[Alright. Can you tell me what system your managers use to manage the inventory and order supplies to your resort?]<SGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking unnecessary question and Asking technical questions."))(set: $question to $question + (array:"Alright. Can you tell me what system your managers use to manage the inventory and order supplies to your resort?"))(set: $prevQ = "Alright. Can you tell me what system your managers use to manage the inventory and order supplies to your resort?")(goto: "SGGGGGGGGGGGGGGGB")]
(color: #5abaed)[I see. In the future, if we need more information regarding inventory management, will it be possible to contact your managers?]<SGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"I see. In the future, if we need more information regarding inventory management, will it be possible to contact your managers?"))(set: $prevQ = "I see. In the future, if we need more information regarding inventory management, will it be possible to contact your managers?")(goto: "SGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"No, only me and my managers can access the inventory information."//][(set: $resp to $resp + (array:"No, only me and my managers can access the inventory information."))]
What is your response to the customer:
(color: #5abaed)[Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?]<SGGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Did not provide short summary and No rapport with customer"))(set: $question to $question + (array:"Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?"))(set: $prevQ="Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Did not provide short summary"))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Alright! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Alright! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"Yeah, that might be a good idea. But more importantly I should be able to see all inventory information from the website as well."//][(set: $resp to $resp + (array:"Yeah, that might be a good idea. But more importantly I should be able to see all inventory information from the website as well."))]
What is your response to the customer:
(color: #5abaed)[Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?]<SGGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Incorrect ending of the interview and No rapport with customer."))(set: $question to $question + (array:"Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?"))(set: $prevQ="Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Incorrect ending of the interview."))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Alright! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Alright! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I'm not sure what system they currenly work on. I think they store inventory information on excel since that's what they send me as report."//][(set: $resp to $resp + (array:"I'm not sure what system they currenly work on. I think they store inventory information on excel since that's what they send me as report."))]
What is your response to the customer:
(color: #5abaed)[Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Incorrect ending of the interview."))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Thanks! In that case, I think I have asked all of the questions I had for this meeting. Do you have anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?]<SGGGGGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Incorrect ending of the interview and No rapport with customer"))(set: $question to $question + (array:"Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?"))(set: $prevQ="Thanks! In that case, I don't think I have anything else to ask you in this meeting. Do you have anything else you want to say to me?")(goto: "SGGGGGGGGGGGGGGGGG")]
(color: #5abaed)[Alright! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?]<SGGGGGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Thanks! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?"))(set: $prevQ="Alright! In that case, I think I have asked all of the questions I had for this meeting. We talked about the website and the centralized database and your expectations from the new system. Is there anything else you want to address in this meeting before we conclude it?")(goto: "SGGGGGGGGGGGGGGGGG")]You asked: (color:red)[//(print:$prevQ)//]
The customer responds:(color: blue)[//"I want to collect as much data from my resorts as possible. From the centralized database, I want to collect financial reports, reports in the trend in reservations, honestly the list could go on forever."//][(set: $resp to $resp + (array:"I want to collect as much data from my resorts as possible. From the centralized database, I want to collect financial reports, reports in the trend in reservations, honestly the list could go on forever."))]
What is your response to the customer:
(color: #5abaed)[Okay, so how do you plan to extract these data from the new database?]<SGGGGGGGGGGGGB|
(click: ?SGGGGGGGGGGGGB)[(set: $mistake to $mistake + (array:"Asking vague questions and Asking customer for solution."))(set: $question to $question + (array:"Okay, so how do you plan to extract these data from the new database?"))(set: $prevQ ="Okay, so how do you plan to extract these data from the new database?")(goto: "SGGGGGGGGGGGGB")]
(color: #5abaed)[Sure, I understand, we can discuss technicalities in later interviews. So, will it possible to contact your assistants or your managers for more inquiry in the future?]<SGGGGGGGGGGGGG|
(click: ?SGGGGGGGGGGGGG)[(set: $mistake to $mistake + (array:""))(set: $question to $question + (array:"Sure, I understand, we can discuss technicalities in later interviews. So, will it possible to contact your assistants or your managers for more inquiry in the future?"))(set: $prevQ ="Sure, I understand, we can discuss technicalities in later interviews. So, will it possible to contact your assistants or your managers for more inquiry in the future?")(goto: "SGGGGGGGGGGGGG")]
(color: #5abaed)[Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?]<SGGGGGGGGGGGGM|
(click: ?SGGGGGGGGGGGGM)[(set: $mistake to $mistake + (array:"Unnatural dialogue style."))(set: $question to $question + (array:"Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?"))(set: $prevQ ="Do you get help from your assitants in this prcocess and if yes, will it be possible to contact them?")(goto: "SGGGGGGGGGGGGG")]